Direct claims and customer service contacts for the Florida insurance carriers Hendrickson Insurance writes through. When you have a claim and can’t reach Dennis. Or when it’s after hours and a claim can’t wait. Call the carrier directly. Every carrier on this page has 24/7 claims intake. Bookmark this page; save the numbers in your phone.
Claims (24/7): 1-800-PROGRESSIVE (1-800-776-4737)
Customer service: 1-800-776-4737
Online claims: progressive.com/claims
Claims (24/7): 1-877-450-4727
Customer service: 1-877-450-4727
Online: floridapeninsula.com
Claims (24/7): 1-866-740-6008
Customer service: 1-866-740-6008
Online: edisoninsurance.com
Claims (24/7): 1-866-798-2696
Customer service: 1-888-898-9112
Online: frontlineinsurance.com
Claims (24/7): 1-877-435-8681
Customer service: 1-877-435-8681
FEMA flood help: 1-800-638-6620
Online: wrightflood.com
Claims (24/7): 1-727-431-1070
Customer service: 1-727-431-1070
Online: neptuneflood.com
Additional commercial carrier contacts being added to this directory. If you have a commercial claim and your carrier isn’t listed yet, call Dennis at 941-957-2796 for the direct number, or check your declarations page. The claims phone is always printed there.
Florida law puts hard deadlines on property insurance claims, for homeowners and for commercial buildings alike. Most people learn them after it is too late. Here is what the statutes say, in plain terms.
Under Fla. Stat. 627.70132, a new or reopened claim under a Florida property policy is barred unless notice is given to the insurer within 1 year after the date of loss. A hurricane in September means notice by the following September, even if the roof leak only shows up months later. Report first, sort out the scope after.
The same statute allows a supplemental claim, meaning additional damage from the same peril on a claim that was already timely reported and adjusted, if notice is given within 18 months after the date of loss. Contractors finding more damage during repairs is the usual reason one gets filed.
Fla. Stat. 627.70131 requires the insurer to review and acknowledge a claim communication within 7 calendar days, and to pay or deny the claim, or a portion of it, within 60 days after notice, unless the delay is caused by factors beyond the insurer’s control. If those dates pass with silence, call Dennis at 941-957-2796.
Every property policy, personal or commercial, requires you to take reasonable steps to prevent further damage: tarp the roof, stop the water, board the opening. Photograph the damage before and after, keep every receipt for emergency repairs, and do not throw out damaged items until the adjuster has seen them or agreed in writing.
Flood is a separate policy with its own rules. For an NFIP flood claim, read the Florida flood insurance page. Plaza owners with storm damage should also read the Florida strip mall insurance guide on named storm deductibles and loss of rents, and building owners the section on commercial building insurance in Florida.
Call the carrier's claims line directly , every carrier on this page lists their dedicated 24/7 claims phone number. You don't need to go through us to file. Most carriers also accept claims online via their website or app, especially Progressive and the larger carriers.
Call your carrier first , they're set up for 24/7 claims intake. Then let us know so we can advocate for you through the process if anything gets stuck. Calling us first is fine too, but the carrier needs to be notified to start the claim file.
That's exactly why this page exists. Every carrier you might be insured with has direct service and claims contacts listed here, available 24/7 for claims. You don't need to wait for us to get coverage answers or file a claim.
We advocate for clients through every claim. Call us after you’ve notified the carrier.
Dennis Hendrickson changed a New Jersey state tennis rule at 17 and played four years of Division I tennis at UNC Charlotte. Today he writes both the commercial and the personal insurance for Gulf Coast owners himself, and he works a renewal or a claim the way he played: nothing conceded, no point given away.
When you apply, he answers. Every application goes straight to Dennis. He reads it himself and responds the same business day in most cases, always within 48 hours.
Read the story → Start a quote →