Hendrickson Insurance
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Claims & Service. Specialty

Carrier contacts
when you need them.

Direct claims and customer service contacts for the Florida insurance carriers Hendrickson Insurance writes through. When you have a claim and can’t reach Dennis. Or when it’s after hours and a claim can’t wait. Call the carrier directly. Every carrier on this page has 24/7 claims intake. Bookmark this page; save the numbers in your phone.

Auto, homeowners, flood, and umbrella.

Auto / Progressive
Progressive Insurance

Claims (24/7): 1-800-PROGRESSIVE (1-800-776-4737)
Customer service: 1-800-776-4737
Online claims: progressive.com/claims

Homeowners / Florida Peninsula
Florida Peninsula Insurance

Claims (24/7): 1-877-450-4727
Customer service: 1-877-450-4727
Online: floridapeninsula.com

Homeowners / Edison
Edison Insurance

Claims (24/7): 1-866-740-6008
Customer service: 1-866-740-6008
Online: edisoninsurance.com

Homeowners / Frontline
Frontline Insurance

Claims (24/7): 1-866-798-2696
Customer service: 1-888-898-9112
Online: frontlineinsurance.com

Flood / Wright Flood / NFIP
Wright Flood (NFIP)

Claims (24/7): 1-877-435-8681
Customer service: 1-877-435-8681
FEMA flood help: 1-800-638-6620
Online: wrightflood.com

Flood / Neptune
Neptune Flood

Claims (24/7): 1-727-431-1070
Customer service: 1-727-431-1070
Online: neptuneflood.com

Commercial property, GL, and workers comp.

Additional commercial carrier contacts being added to this directory. If you have a commercial claim and your carrier isn’t listed yet, call Dennis at 941-957-2796 for the direct number, or check your declarations page. The claims phone is always printed there.

The clock on a Florida property claim starts at the date of loss.

Florida law puts hard deadlines on property insurance claims, for homeowners and for commercial buildings alike. Most people learn them after it is too late. Here is what the statutes say, in plain terms.

01 / Notice
One year to report the loss

Under Fla. Stat. 627.70132, a new or reopened claim under a Florida property policy is barred unless notice is given to the insurer within 1 year after the date of loss. A hurricane in September means notice by the following September, even if the roof leak only shows up months later. Report first, sort out the scope after.

02 / Supplemental
18 months for a supplemental claim

The same statute allows a supplemental claim, meaning additional damage from the same peril on a claim that was already timely reported and adjusted, if notice is given within 18 months after the date of loss. Contractors finding more damage during repairs is the usual reason one gets filed.

03 / Insurer Response
7 days to acknowledge, 60 days to pay or deny

Fla. Stat. 627.70131 requires the insurer to review and acknowledge a claim communication within 7 calendar days, and to pay or deny the claim, or a portion of it, within 60 days after notice, unless the delay is caused by factors beyond the insurer’s control. If those dates pass with silence, call Dennis at 941-957-2796.

04 / Your Duties
Protect the property, document everything

Every property policy, personal or commercial, requires you to take reasonable steps to prevent further damage: tarp the roof, stop the water, board the opening. Photograph the damage before and after, keep every receipt for emergency repairs, and do not throw out damaged items until the adjuster has seen them or agreed in writing.

Flood is a separate policy with its own rules. For an NFIP flood claim, read the Florida flood insurance page. Plaza owners with storm damage should also read the Florida strip mall insurance guide on named storm deductibles and loss of rents, and building owners the section on commercial building insurance in Florida.

You may also need.

Answered plainly.

How do I file a claim with my Florida insurance carrier?

Call the carrier's claims line directly , every carrier on this page lists their dedicated 24/7 claims phone number. You don't need to go through us to file. Most carriers also accept claims online via their website or app, especially Progressive and the larger carriers.

Should I call Hendrickson Insurance or my carrier first when I have a claim?

Call your carrier first , they're set up for 24/7 claims intake. Then let us know so we can advocate for you through the process if anything gets stuck. Calling us first is fine too, but the carrier needs to be notified to start the claim file.

What if I can't reach Dennis or Hendrickson Insurance?

That's exactly why this page exists. Every carrier you might be insured with has direct service and claims contacts listed here, available 24/7 for claims. You don't need to wait for us to get coverage answers or file a claim.

Need help with a claim? Call Dennis.

We advocate for clients through every claim. Call us after you’ve notified the carrier.

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Why Hendrickson Insurance. Sarasota, Florida
One agent. Both lines. Every point played.

Dennis Hendrickson changed a New Jersey state tennis rule at 17 and played four years of Division I tennis at UNC Charlotte. Today he writes both the commercial and the personal insurance for Gulf Coast owners himself, and he works a renewal or a claim the way he played: nothing conceded, no point given away.

When you apply, he answers. Every application goes straight to Dennis. He reads it himself and responds the same business day in most cases, always within 48 hours.

Read the story →   Start a quote →