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General Liability. Commercial Lines

Florida commercial general liability,
written for what the business actually does.

Commercial general liability insurance (CGL) pays for bodily injury and property damage your Florida business causes to other people, plus personal and advertising injury, with the carrier's defense costs paid on top of the limit. Hendrickson Insurance writes GL for contractors, offices, retail, restaurants, consultants, property managers and the businesses in between across Sarasota, Bradenton, Tampa, St. Petersburg and the Gulf Coast. The policy is only as good as the class codes and endorsements on it, so that is where we start. If you own the building too, the structure belongs on commercial building insurance, and we write both sides together.

What general liability actually covers.

01
Premises and operations

A customer who falls in your store, a visitor hurt in your office, damage your crew does at a job site while the work is going on. This is the coverage every lease and every job contract asks for first.

02
Products and completed operations

Injury or damage caused by a product after it leaves your hands, or by your finished work after you leave the site. For contractors this is the part of the policy that is still answering claims years after the job closed. It carries its own aggregate limit and is the first thing a cheap policy sub-limits or excludes.

03
Personal and advertising injury

Libel, slander, false arrest, wrongful eviction, and copyright or slogan infringement in your advertising. Small businesses get these claims from a social media post or a competitor's name in an ad far more often than they expect.

04
Medical payments and defense

A small no-fault medical limit, usually $5,000, that pays a visitor's medical bills before anyone argues fault. And on the standard form the carrier pays the lawyers, court costs and interest outside the limit, so a $1,000,000 policy is still $1,000,000 after the defense bill.

Four things Florida law decides before the carrier does.

Contractors have a floor set by the licensing board. Section 489.115 requires every certified or registered contractor to attest that public liability and property damage insurance is in place in amounts set by the Construction Industry Licensing Board. The board's rule sets $300,000 liability and $50,000 property damage for general and building contractors, and $100,000 and $25,000 for residential contractors and most other trades. Those are the legal minimums. No general contractor, plan room or municipality we deal with accepts less than $1,000,000 per occurrence on a certificate, so the statute sets the floor and the contract sets the real number. Employees are a separate policy. The CGL form excludes injury to your own employees. Florida workers compensation is required at four or more employees for most businesses and at one employee in the construction trades under section 440.02. A lot of first-year owners ask us for GL thinking it covers the crew. It does not, and a certificate that shows GL only tells a general contractor exactly that. Fault is split, and the clock is short. Since the 2023 tort reform (HB 837), a plaintiff who is more than 50 percent at fault recovers nothing under section 768.81, and a negligence suit has to be filed within two years under section 95.11. That changed how premises claims get argued and settled in Florida. Cameras, incident reports and maintenance records now decide more claims than they used to; we wrote about a plaza claim that ended on parking lot video in this post. Lighting is the other half of that file: a dark lot is how a parking lot robbery turns into a negligent security claim against the property owner. Surplus lines is a normal part of Florida GL. New ventures, contractors with no loss history, bars, auto service and anything with a claim behind it often cannot find an admitted carrier here. The policy then comes from a surplus lines carrier through a wholesaler, with state taxes and fees added and, very often, a classification limitation endorsement attached. That endorsement restricts coverage to the operations listed on the declarations, which is why the application has to list every operation, not the main one.

The slip-and-fall standard, the indemnity cap, and what a tenant without insurance costs.

Section 768.0755 sets the proof in a Florida slip and fall. A person who falls on a transitory foreign substance in a business must prove the business had actual or constructive knowledge of it and should have acted. Constructive knowledge can be shown two ways: the substance was there long enough that reasonable care would have found it, or the condition happened regularly and was foreseeable. For a plaza owner that is a maintenance log and a sweep schedule; for the carrier it is the difference between a defended claim and a paid one. Section 725.06 caps what a contract can shift. In a construction contract, a clause making one party indemnify another for the other's own negligence is enforceable only if it carries a monetary cap that bears a reasonable commercial relationship to the contract, stated in the bid documents, and an owner-protective cap is not less than $1,000,000 per occurrence unless the parties agree otherwise. The general liability policy's contractual liability coverage follows that clause; a contractor who signs an uncapped one has signed something the statute does not enforce and the policy may not cover. Two tenants, from this office's files. On a Lakeland plaza at its January 2025 renewal, a restaurant tenant with no liability insurance of its own put the landlord's carrier first in line to defend a claim, and the landlord's umbrella premium more than doubled the same year for unrelated reasons; the full account is on commercial umbrella insurance in Florida. On a Sarasota strip center's October 2026 general liability renewal, the carrier wrote the rule into the quote itself: tenants must carry commercial general liability with limits equal to or greater than the landlord's and name the landlord as additional insured, with certificates on file. A landlord who cannot produce those certificates at renewal is the landlord whose quote changes.

What general liability quotes look like with the numbers left in, 2026.

FileNumbers as they cameWhat it taught
Refrigeration equipment dealer, Sarasota, Aug to Sept 2026$3,987 (admitted, occurrence form, with additional insured, primary and non-contributory and waiver of subrogation endorsements at $50 each); $4,549.84 (admitted, occurrence); $12,603.75 (surplus lines, claims-made, auditable, 25 percent minimum earned, with a product catalog and five years of loss runs required to bind)Same business, same $1,000,000 / $2,000,000 limits on the two admitted quotes, a 3.2 to 1 spread. The claims-made quote came with an excess indication of $3,612 for $1,000,000 more.
New residential general contractor, Sarasota, Aug 2026$1,784.67 and $2,020 for $1,000,000 / $2,000,000 with $2,000,000 products and completed operations; the second was boundThe policy the license required, in place before the license was issued. The cheaper quote was not the one chosen.
Retail shop, Sarasota, Oct 2026New landlord asked for a certificate; the bound policy carried no managers or lessors of premises additional insured endorsement because none had been requestedA certificate holder is not an additional insured. The certificate shows what the policy has; it does not add anything to it.
Product importer, Manatee County, Sept to Oct 2026Products liability quoted at $15 per $1,000 of sales with a $10,000 minimum premium, because the application said the battery cells "passed all tests except the projectile test"; revised to $10 per $1,000 and $5,000 after the underwriter read the 37-page lab reportOne sentence on an application doubled the price. The claims-made form also replaced the standard five-year basic extended reporting period with 30 days.

Every one of these is anonymized from this office's 2026 files and reported as the carriers quoted it. The pattern across them is the same as the safety consultant above: the premium follows the class and the wording, and the wording follows what the application said.

The $2,700 quote that insured one of three businesses.

A construction safety consultant came to us with a quote from another agent written through an instant small-business program on one class code: safety consulting. His firm actually does three things. Safety consulting for contractor clients, site safety officer work with stop-work authority on live job sites, and placing safety staff on contractor sites. The cheap quote carried a classification limitation. Two of his three operations, the ones with real injury exposure, were not on it.

We took the account to the surplus lines market through a wholesaler. Several markets declined it outright. The wholesaler said most markets wanted $10,000 or more a year for full injury coverage on that class. We placed professional liability with Gemini Insurance Company, a W. R. Berkley carrier, at $1,000,000 per claim with defense paid outside the limit, with every service he performs named in the wording. It cost more than $2,700. It also covers what he does. The full file, with both quotes side by side, is in the cheap quote with one class code, and the paid review we do on policies other agents wrote is on the insurance consulting page.

Markets we actually use, and when.

Admitted
Standard and small-business programs

Offices, consultants, retail, established contractors with clean loss runs. We quote through the programs the agency holds direct access to, including Markel through Simply Business, Hiscox, LIO and Coterie, and the standard markets reached through First Connect. Admitted paper, no surplus lines tax, and the state guaranty fund behind it.

Surplus lines
Wholesaler placements

New ventures, contractors without loss history, mixed operations, anything with a claim. We submit through Amwins Access, Halcyon and other wholesalers to carriers such as Scottsdale, Kinsale and the Berkley companies. We read the classification limitation and every exclusion before you sign, and we tell you what was carved out.

Package
GL with property, auto and umbrella

A plaza owner, a shop that owns its building, a contractor with trucks. One carrier for GL, property, commercial auto and umbrella usually prices better than four and avoids the gap where the umbrella does not follow the underlying policy. See the Florida BOP page for the package built for smaller risks.

Six things, and the quote comes back right.

  • Legal entity name, FEIN, and the address of every location
  • Every operation the business performs, including the side work that brings in ten percent of revenue
  • Annual gross receipts, payroll by class, and the cost of subcontracted work
  • Any lease, contract or bid that names required limits and additional insured wording
  • Current policy and five years of loss runs, or a statement that there are none
  • Licenses held, and for contractors, the trades you are licensed in

Send it through the commercial application or email the current policy to dennis@hendricksonins.com. If you are not sure which application fits, start here.

Florida commercial general liability, answered plainly.

Who writes commercial general liability insurance in Sarasota?

Hendrickson Insurance writes it from Sarasota for businesses in Sarasota, Bradenton, Lakewood Ranch, Venice and across the Gulf Coast, and statewide. The markets are the same ones used for the rest of the commercial book: admitted carriers for standard classes, and the wholesale markets for contractors, restaurants, habitational and anything with a loss. A Sarasota GL quote starts with the class code and the real operations, not the cheapest code that fits the name; the application asks what the business actually does so the policy answers when a claim comes in. Dennis Hendrickson reads every application himself. The trade-specific versions are contractor insurance in Florida and restaurant insurance in Florida; professional firms have their own pages for CPAs and accountants, consultants, IT and technology firms and real estate brokerages.

What does commercial general liability insurance cover in Florida?

Bodily injury and property damage you cause to other people (a customer hurt on your premises, a job you finished that later damages a client's property), products you sell, and personal and advertising injury such as libel or a copyright claim in your marketing. On the standard CGL form the carrier's defense costs are paid in addition to the limit, not out of it. Standard limits are $1,000,000 per occurrence and $2,000,000 aggregate. This is also the policy that responds if an AI tool your business uses causes real-world bodily injury or property damage; cyber policies almost never pick that up, which is the AI bodily injury gap in cyber policies CNBC asked carriers about.

Is general liability insurance required in Florida?

Not by a statewide law for most businesses. It is required by contract: landlords, general contractors, venues and customers write it into the agreement. Licensed contractors are the exception. Section 489.115, Florida Statutes, makes a contractor attest to public liability and property damage insurance in amounts set by the licensing board, and the board's rule sets $300,000 liability and $50,000 property damage for general and building contractors and $100,000 and $25,000 for residential and most other trades. In practice every GC and plan room asks for $1,000,000 per occurrence.

Does GL cover my employees if they get hurt?

No. Employee injuries are workers compensation, and the CGL form excludes them. Florida requires comp at four or more employees for most businesses and at one employee in construction (section 440.02, Florida Statutes). A certificate that shows GL only tells the person reading it that your crew is not covered.

What is a classification limitation and why does it matter?

Many policies, especially in the surplus lines market, add an endorsement that limits coverage to the operations listed on the declarations. A business that does three things but was quoted on one class code has a policy that covers one of them. The cheapest quote is often cheap for exactly this reason. We list every operation before the application goes out.

What is the difference between occurrence and claims-made GL?

An occurrence policy covers injury or damage that happens during the policy period, no matter when the claim is filed. A claims-made policy covers claims filed during the policy period, and when you leave it you need tail coverage or the past is uncovered. Most GL is occurrence. Some surplus lines markets offer claims-made at a lower price; the catch is what it costs to leave.

How much does general liability insurance cost in Florida?

It is rated on the class of business and either gross receipts, payroll or square footage. A new one-person service business with no claims can start near the carrier minimum premium. A contractor who hires subcontractors is rated on payroll plus the cost of subs and pays several times more. A business that needs the surplus lines market pays the premium plus state taxes and fees on top. We quote it off your real numbers, not a band.

How do I get a Florida general liability quote?

Use the commercial application or call 941-957-2796. Have your legal entity name, every operation you perform, annual receipts, payroll, subcontractor cost, any contract that names required limits, and five years of loss history. Dennis reads every application himself and responds the same business day in most cases.

You may also need.

Where the numbers come from.

Quote your Florida commercial GL. Properly structured.

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Why Hendrickson Insurance. Sarasota, Florida
One agent. Both lines. Every point played.

Dennis Hendrickson changed a New Jersey state tennis rule at 17 and played four years of Division I tennis at UNC Charlotte. Today he writes both the commercial and the personal insurance for Gulf Coast owners himself, and he works a renewal or a claim the way he played: nothing conceded, no point given away.

When you apply, he answers. Every application goes straight to Dennis. He reads it himself and responds the same business day in most cases, always within 48 hours.

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