Commercial general liability insurance (CGL) pays for bodily injury and property damage your Florida business causes to other people, plus personal and advertising injury, with the carrier's defense costs paid on top of the limit. Hendrickson Insurance writes GL for contractors, offices, retail, restaurants, consultants, property managers and the businesses in between across Sarasota, Bradenton, Tampa, St. Petersburg and the Gulf Coast. The policy is only as good as the class codes and endorsements on it, so that is where we start. If you own the building too, the structure belongs on commercial building insurance, and we write both sides together.
A customer who falls in your store, a visitor hurt in your office, damage your crew does at a job site while the work is going on. This is the coverage every lease and every job contract asks for first.
Injury or damage caused by a product after it leaves your hands, or by your finished work after you leave the site. For contractors this is the part of the policy that is still answering claims years after the job closed. It carries its own aggregate limit and is the first thing a cheap policy sub-limits or excludes.
Libel, slander, false arrest, wrongful eviction, and copyright or slogan infringement in your advertising. Small businesses get these claims from a social media post or a competitor's name in an ad far more often than they expect.
A small no-fault medical limit, usually $5,000, that pays a visitor's medical bills before anyone argues fault. And on the standard form the carrier pays the lawyers, court costs and interest outside the limit, so a $1,000,000 policy is still $1,000,000 after the defense bill.
| File | Numbers as they came | What it taught |
|---|---|---|
| Refrigeration equipment dealer, Sarasota, Aug to Sept 2026 | $3,987 (admitted, occurrence form, with additional insured, primary and non-contributory and waiver of subrogation endorsements at $50 each); $4,549.84 (admitted, occurrence); $12,603.75 (surplus lines, claims-made, auditable, 25 percent minimum earned, with a product catalog and five years of loss runs required to bind) | Same business, same $1,000,000 / $2,000,000 limits on the two admitted quotes, a 3.2 to 1 spread. The claims-made quote came with an excess indication of $3,612 for $1,000,000 more. |
| New residential general contractor, Sarasota, Aug 2026 | $1,784.67 and $2,020 for $1,000,000 / $2,000,000 with $2,000,000 products and completed operations; the second was bound | The policy the license required, in place before the license was issued. The cheaper quote was not the one chosen. |
| Retail shop, Sarasota, Oct 2026 | New landlord asked for a certificate; the bound policy carried no managers or lessors of premises additional insured endorsement because none had been requested | A certificate holder is not an additional insured. The certificate shows what the policy has; it does not add anything to it. |
| Product importer, Manatee County, Sept to Oct 2026 | Products liability quoted at $15 per $1,000 of sales with a $10,000 minimum premium, because the application said the battery cells "passed all tests except the projectile test"; revised to $10 per $1,000 and $5,000 after the underwriter read the 37-page lab report | One sentence on an application doubled the price. The claims-made form also replaced the standard five-year basic extended reporting period with 30 days. |
Every one of these is anonymized from this office's 2026 files and reported as the carriers quoted it. The pattern across them is the same as the safety consultant above: the premium follows the class and the wording, and the wording follows what the application said.
A construction safety consultant came to us with a quote from another agent written through an instant small-business program on one class code: safety consulting. His firm actually does three things. Safety consulting for contractor clients, site safety officer work with stop-work authority on live job sites, and placing safety staff on contractor sites. The cheap quote carried a classification limitation. Two of his three operations, the ones with real injury exposure, were not on it.
We took the account to the surplus lines market through a wholesaler. Several markets declined it outright. The wholesaler said most markets wanted $10,000 or more a year for full injury coverage on that class. We placed professional liability with Gemini Insurance Company, a W. R. Berkley carrier, at $1,000,000 per claim with defense paid outside the limit, with every service he performs named in the wording. It cost more than $2,700. It also covers what he does. The full file, with both quotes side by side, is in the cheap quote with one class code, and the paid review we do on policies other agents wrote is on the insurance consulting page.
Offices, consultants, retail, established contractors with clean loss runs. We quote through the programs the agency holds direct access to, including Markel through Simply Business, Hiscox, LIO and Coterie, and the standard markets reached through First Connect. Admitted paper, no surplus lines tax, and the state guaranty fund behind it.
New ventures, contractors without loss history, mixed operations, anything with a claim. We submit through Amwins Access, Halcyon and other wholesalers to carriers such as Scottsdale, Kinsale and the Berkley companies. We read the classification limitation and every exclusion before you sign, and we tell you what was carved out.
A plaza owner, a shop that owns its building, a contractor with trucks. One carrier for GL, property, commercial auto and umbrella usually prices better than four and avoids the gap where the umbrella does not follow the underlying policy. See the Florida BOP page for the package built for smaller risks.
Send it through the commercial application or email the current policy to dennis@hendricksonins.com. If you are not sure which application fits, start here.
Hendrickson Insurance writes it from Sarasota for businesses in Sarasota, Bradenton, Lakewood Ranch, Venice and across the Gulf Coast, and statewide. The markets are the same ones used for the rest of the commercial book: admitted carriers for standard classes, and the wholesale markets for contractors, restaurants, habitational and anything with a loss. A Sarasota GL quote starts with the class code and the real operations, not the cheapest code that fits the name; the application asks what the business actually does so the policy answers when a claim comes in. Dennis Hendrickson reads every application himself. The trade-specific versions are contractor insurance in Florida and restaurant insurance in Florida; professional firms have their own pages for CPAs and accountants, consultants, IT and technology firms and real estate brokerages.
Bodily injury and property damage you cause to other people (a customer hurt on your premises, a job you finished that later damages a client's property), products you sell, and personal and advertising injury such as libel or a copyright claim in your marketing. On the standard CGL form the carrier's defense costs are paid in addition to the limit, not out of it. Standard limits are $1,000,000 per occurrence and $2,000,000 aggregate. This is also the policy that responds if an AI tool your business uses causes real-world bodily injury or property damage; cyber policies almost never pick that up, which is the AI bodily injury gap in cyber policies CNBC asked carriers about.
Not by a statewide law for most businesses. It is required by contract: landlords, general contractors, venues and customers write it into the agreement. Licensed contractors are the exception. Section 489.115, Florida Statutes, makes a contractor attest to public liability and property damage insurance in amounts set by the licensing board, and the board's rule sets $300,000 liability and $50,000 property damage for general and building contractors and $100,000 and $25,000 for residential and most other trades. In practice every GC and plan room asks for $1,000,000 per occurrence.
No. Employee injuries are workers compensation, and the CGL form excludes them. Florida requires comp at four or more employees for most businesses and at one employee in construction (section 440.02, Florida Statutes). A certificate that shows GL only tells the person reading it that your crew is not covered.
Many policies, especially in the surplus lines market, add an endorsement that limits coverage to the operations listed on the declarations. A business that does three things but was quoted on one class code has a policy that covers one of them. The cheapest quote is often cheap for exactly this reason. We list every operation before the application goes out.
An occurrence policy covers injury or damage that happens during the policy period, no matter when the claim is filed. A claims-made policy covers claims filed during the policy period, and when you leave it you need tail coverage or the past is uncovered. Most GL is occurrence. Some surplus lines markets offer claims-made at a lower price; the catch is what it costs to leave.
It is rated on the class of business and either gross receipts, payroll or square footage. A new one-person service business with no claims can start near the carrier minimum premium. A contractor who hires subcontractors is rated on payroll plus the cost of subs and pays several times more. A business that needs the surplus lines market pays the premium plus state taxes and fees on top. We quote it off your real numbers, not a band.
Use the commercial application or call 941-957-2796. Have your legal entity name, every operation you perform, annual receipts, payroll, subcontractor cost, any contract that names required limits, and five years of loss history. Dennis reads every application himself and responds the same business day in most cases.
Sits directly above commercial GL and auto. Required by most contracts above $1,000,000.
02 / Related CoverageSeparate policy for business-use vehicles. GL does not cover them.
03 / Related CoverageRequired for Florida employers at four employees, one in construction. Not in GL.
04 / Related CoverageGL excludes advice, design and inspection. Consultants and inspectors need this too.
Call 941-957-2796 or schedule online.
Dennis Hendrickson changed a New Jersey state tennis rule at 17 and played four years of Division I tennis at UNC Charlotte. Today he writes both the commercial and the personal insurance for Gulf Coast owners himself, and he works a renewal or a claim the way he played: nothing conceded, no point given away.
When you apply, he answers. Every application goes straight to Dennis. He reads it himself and responds the same business day in most cases, always within 48 hours.
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